Privacy & Return Policy

Privacy Policy SoulSistas MultiCreations LLC (“we,” “our,” “us”) is the owner and data controller of this website. We respect your privacy and are committed to protecting your personal information.

Information We Collect

• Device information (browser, IP address, time zone, cookies).

• Website activity (pages viewed, search terms, referring sites).

• Personal details you provide (name, address, payment info, email, etc.) when placing an order or registering.

Why We Collect Data We collect only the information necessary to:

• Process and fulfill your orders.

• Maintain website security and prevent abuse.

• Improve your shopping experience.

Your Rights If you are a European resident, you have rights to access, correct, erase, or restrict processing of your personal data. You may also object to processing or request data portability. To exercise these rights, contact us at soulsistasmulticreationsllc@gmail.com.

Information Security We use reasonable safeguards to protect your data. However, no online transmission can be guaranteed 100% secure.

Legal Disclosure We may disclose information if required by law or to protect our rights, safety, or investigate fraud.

Return Policy

• All items from the Shop and all Custom Orders are final sale.

• We do not accept returns or exchanges.

• If your item arrives damaged or faulty, please email us at soulsistasmulticreationsllc@gmail.com with images.

• Please note: damage caused by the customer is not eligible for return or replacement.